13.56.570 Utility service request notices - vacant premises - occupied premises - security deposits.
A. The owner of any vacant or occupied premises may at any time sign a utility service request notice to activate water service and other mandatory city utilities billed through the water account to the premises upon a form provided for that purpose at the office of the water department.
B. The owner of any vacant premises may at any time discontinue services by filing a service request notice. Upon the filing of the request and the payment of all service and shut-off charges, the owner shall be relieved of further responsibility regarding water charges accrued against the premises and the water service shall be shut off.
C. The owner of any dwelling unit occupied by someone other than the owner may at any time file a service request notice to discontinue services for occupied premises on a form provided for that purpose by the water department. The owner shall provide the names, mailing addresses, and telephone numbers, if known, of the persons occupying the dwelling unit. Upon the filing of the request and the payment of all service and shut-off charges, the owner shall be relieved of further responsibility regarding water charges accrued against the premises. The water service to occupied dwelling units shall not be shut off on the owner’s request until at least ten days notice has been posted on the premises informing the occupants that: [1] the owner has signed a shut off order; [2] the occupants may maintain water service by paying all current charges from the date of the shut-off order; [3] the amount of the current charges due; [4] whether or not a security deposit will be required; [5] the address and telephone number to contact for billing questions or to request a hearing; and [6] service will not be shut-off while a hearing is pending.
D. The director may require security deposits, as approved by the city council, as a condition of authorizing continued water service to occupied dwelling units after the owner of the premises has signed a shut-off order. The security deposit shall be based on the occupant’s own creditworthiness and shall be uniformly applied to all tenants where the owner is delinquent or has signed a shut-off notice.
Prior to the adoption of 6497 on 03/24/2010, Section 13.56.570 read as follows.
A. All turn-on orders must state thereon the number of the premises and the name of the street; provided, that premises whereon buildings are located shall not be supplied with water, except for building purposes, until the correct house number is in place near the entrance of the building.
B. All orders for shut-off and turn-on shall be made in writing to the office of the superintendent, and all new tap numbers shall be supplied by the water office.
C. The owner may at any time sign a turn-off order on a form provided for that purpose at the office of the water department, stating that he will not be responsible for water used or for water services against the premises after that date until further notice.
D. Upon the signing of said notice and the payment of all proper service and cut-off charges, the owner shall be relieved of further responsibility regarding water charges accrued against the premises.
E. The owner of any vacant premises may at any time sign a turn-on order for water service to the premises upon a form provided for that purpose at the office of the water department; and, upon the signing of the order and the payment of all due charges against the premises, shall be entitled to the turning on of service to the premises. (Prior code § 10.18.590)